Terms of Use

1. Acceptance & Scope of These Terms

These Terms of Use govern your access to and use of the website located at https://anric.com.au, including all associated pages, media, interactive consultation modals, and online enquiry forms (collectively, the "Website"), operated by ANRIC IT PTY LTD ("ANRIC", "we", "our", or "us").

These terms apply specifically to the use of this Website. Where you engage ANRIC for professional technology services (such as Managed IT, Cloud Infrastructure, 24/7 Helpdesk Support, Cybersecurity, or Compliance Engagements), those commercial arrangements are governed by separate, formal Master Services Agreements (MSAs), Service Level Agreements (SLAs), or Statements of Work (SOWs) executed directly between your organization and ANRIC.

2. Permitted Use of the Website

You may access and view the Website solely for lawful business and personal informational purposes, including:

• Learning about ANRIC's IT services, technology solutions, industry capabilities, and company background;
• Initiating direct communication with our team via published telephone numbers or email links;
• Submitting legitimate service enquiries, consultation requests, or booking a free IT health check through our interactive forms;
• Reviewing publicly available technical compliance frameworks and educational technology overviews.

3. Prohibited Activities & Website Integrity

When accessing or using the Website, you agree that you will not:

• Automated Abuse & Spam: Use automated bots, scrapers, crawlers, spiders, or programmatic submission scripts to submit spam, junk enquiries, or abusive content through our contact or assessment forms;
• Infrastructure Interference: Attempt to probe, scan, or test the vulnerability of the Website, its hosting infrastructure, network perimeter, or form endpoints, or breach any security or authentication measures;
• Malicious Code: Introduce or distribute computer viruses, trojans, worms, logic bombs, ransomware, or other technologically harmful or malicious material;
• Denial of Service: Engage in conduct that imposes an unreasonable or disproportionately large load on our web servers, network infrastructure, or connected systems;
• Misrepresentation: Impersonate any person or entity, misrepresent your affiliation with any business, or provide false or fraudulent contact details in form submissions;
• Unauthorized Scraping: Harvest, scrape, or extract content, illustrations, text, source code, or email addresses from the Website for automated directories, marketing databases, or commercial redistribution without prior written permission.

4. Intellectual Property Rights

All content and materials published on this Website - including but not limited to text, bespoke vector illustrations, icons, graphics, photographs, logos, brand assets, user interfaces, website architecture, HTML/CSS styling, and software scripts - are the exclusive intellectual property of ANRIC IT PTY LTD or its licensors and are protected under Australian and international copyright, trademark, and intellectual property laws.

• Limited License: ANRIC grants you a limited, non-exclusive, non-transferable, revocable license to view, download, and temporarily cache pages from the Website for your own internal business informational purposes.
• Restrictions: You must not copy, reproduce, republish, distribute, sell, modify, broadcast, create derivative works from, or publicly display any content or illustrations from this Website without prior express written authorization from ANRIC IT PTY LTD.
• Trademarks: "ANRIC", "ANRIC IT Solutions", and the ANRIC corporate logos are proprietary trademarks of ANRIC IT PTY LTD. Third-party vendor trademarks, service marks, and trade names referenced on this site (such as Microsoft, Cisco, Anthropic, OpenAI, or ISO) belong to their respective proprietors and are used solely for descriptive and identification purposes.

5. General Information Disclaimer

The information, guides, and materials presented on this Website are published in good faith for general informational and marketing purposes only. While ANRIC endeavors to ensure that all website information is accurate, up-to-date, and reflective of modern IT standards:

• No Technical Guarantee: Information on this Website does not constitute tailored technical architecture, cybersecurity certification, legal advice, or bespoke engineering specifications.
• No Automatic Advisory Relationship: Browsing this Website or submitting an exploratory enquiry does not establish an attorney-client, fiduciary, or formal managed IT service provider relationship.
• Tailored Consultation Required: Every business environment has unique infrastructure requirements, legacy systems, and compliance obligations. Specific technical architecture recommendations or binding SLAs are only provided through formal, written commercial proposals following direct technical discovery.

6. Online Enquiries & Form Submissions

When you submit information to ANRIC via our contact forms, callback requests, or modal assessment forms:

• You warrant that all information you provide is true, accurate, current, and complete;
• You warrant that you are authorized by your business to make technology inquiries or request consultations on its behalf;
• ANRIC reserves the right, in its sole discretion, to prioritize, triage, or decline enquiries that fail validation checks, appear automated, or fall outside our core commercial service areas;
• Our Website implements multi-layered invisible bot protection (including honeypot traps, interaction verification, and submission time-gates). Automated submissions detected as bot traffic are automatically suppressed to protect our systems.

7. Links to Third-Party Websites

This Website may include hyperlinks to external websites, vendor portals, regulatory portals (such as the Australian Cyber Security Centre or the Office of the Australian Information Commissioner), or third-party resources. These links are provided solely for convenience and reference:

• ANRIC has no control over the content, security, availability, or privacy practices of external third-party sites;
• The inclusion of an external hyperlink does not imply endorsement, sponsorship, or affiliation by ANRIC;
• You access any linked third-party websites entirely at your own risk, and you are subject to the terms and privacy conditions of those individual destinations.

8. Website Availability & Modifications

ANRIC strives to maintain continuous, reliable access to the Website. However, we do not warrant that the Website will operate uninterrupted, error-free, or free of technical bugs or delays. We reserve the right to modify, suspend, update, or discontinue any feature, page, or service description on the Website at any time without prior notice.

9. Disclaimers & Australian Consumer Law

To the maximum extent permitted by Australian law, the Website and all content, materials, and services accessible through it are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, statutory, or otherwise.

Australian Consumer Law Notice: Nothing in these Terms of Use excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Competition and Consumer Act 2010 (Cth) or applicable state and territory legislation that cannot be lawfully excluded. To the extent that our liability cannot be excluded by law, our liability is limited, at our election, to the re-supply of the relevant website services or the payment of the reasonable cost of having those services re-supplied.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall ANRIC IT PTY LTD, its directors, officers, employees, contractors, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages whatsoever - including but not limited to loss of business revenue, loss of data, business interruption, loss of goodwill, computer failure, or cyber security incidents on your local device - arising out of or in connection with:

• Your access to, reliance upon, use of, or inability to access or use the Website;
• Any errors, omissions, or inaccuracies in the content published on the Website;
• Any unauthorized access to our servers or transmission of malware resulting from external attacks on the internet;
• Any information submitted by you through website forms.

11. Privacy & Data Protection

Your privacy is paramount to ANRIC. Any personal information submitted through the Website or collected during your visit is handled strictly in accordance with our Privacy Policy, which complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

12. Variations to These Terms

ANRIC reserves the right to amend, update, or replace these Terms of Use at any time. When changes are made, the revised version will be published on this page with an updated "Effective Date". Your continued access to or use of the Website following any amendments constitutes your acceptance of the revised Terms of Use.

13. Governing Law & Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws in force in the State of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia in relation to any dispute or claim arising out of or related to these Terms of Use or your use of the Website.